Photo of Lisa Nickels

Lisa Nickels

Owner

  After working for over a decade with State Farm, Lisa Nickels’ passion for insurance and desire to offer her clients options led her to start the Lisa Nickels Insurance agency in 2002. As a military veteran (Go Navy!) and successful businesswoman with expertise in her field, Lisa is driven to help clients with complicated…

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April Northrup

Personal Lines Sales Manager

April began her insurance career in 1999. She joined the Lisa Nickels Insurance team in 2002, 4 months after the agency opened. She is affectionately known as "Lisa's right hand man! Her passion for customer satisfaction is infectious. April is Office Sales Manager for personal lines .  She is the proud mother of two beautiful children.  When not at…

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Sherry Adams

Office Manager/Bookkeeper

When it comes to minding the store at LNIA, we’re glad we have Sherry Adams! Sherry started 2009 here at LNIA, we know Sherry loves a challenge and loves taking care of our HR, Finance and Office needs.  Sherry lives for the fall, especially when it comes time to watch the Dallas Cowboys with family. A perfect day…

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Anita Coffin

Personal Lines Sales Manager (A – C)

With over 25 years in her insurance career (LNIA since 2010), Anita loves the family atmosphere in our office. As the personal lines sales account manager for clients whose last names begin with A-C, Anita sells all lines of insurance, including, but not limited to, Automobile, Homeowners, Boat, Motorcycle, RV, Umbrella, Life and Health Insurance.…

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Angela Westendorf

Personal Lines Sales Manager (D-H)

Angela has been with the LNIA team since 2013. She came to the team with 17 years of experience.  Serving as the personal lines sales account manager for the clients whose last names begin with H-M. Angela loves the fast pace we keep here at LNIA. Angela’s advice to clients is, “Never tickle a sleeping dragon, especially if…

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GEORGE LARA

Personal Lines Sales Manager (I-MI)

George is one of our personal lines account managers he comes to LNIA with several years of experience. He is a great addition to our team he brings lots of enthusiasm and is a joy to work with. He is a team player and loves the comradery  of the office. On the weekend George loves…

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Chris Northrup

Personal Lines Sales Manager (MO-SE)

Chris is one of our personal lines account managers.  The first several years he worked here at LNIA he was flexible and learned many jobs. He is most dependable and has a easy going personality.  He does a great job making sure each client receives excellent service and their individual insurance needs are meet. Love having Chris on our team…

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Maggie Christenson

Personal Lines Sales Manager Clients SH-Z

I began my career in the insurance industry in 2010. I am very passionate about helping others and I quickly realized this was the perfect avenue. I enjoy working here at Lisa Nickels Insurance Agency because I’m surrounded by an amazing group of people that really support and love each other! My role as an…

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Mary Easterling

Commercial Account Manager

Originally from Southern California, Mary’s 18 years of experience in both CA and TX led her to LNIA, helping our clients with their commercial insurance needs over the last 3 years. She takes pride in making sure our clients are taken care of. Her advice to clients, “Take time to review your insurance policies annually…

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Gail Hays

Customer Service Representative

All hail our customer service queen! Since 2009, Gail’s combination of efficiency, analytical thinking and love for problem solving has served our clients’ well. Helping you is what she likes best about LNIA. As our resident vegan and animal rights proponent, Gail’s perfect day would include roaming the ocean on one of the Sea Shepherds…

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Kayla Bridwell

Commercial and Personal lines Customer Service Representative

Kayla started within  LNIA in 2015. She concentrates on putting our clients’ needs first and enjoys the new tasks and memories each day at LNIA brings. Kayla, our resident West Coast girl from California, loves animals, especially her 2 dogs and 1 guinea pig. Given a perfect summer day, she’d enjoy peace, love, and happiness…

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Lily Gonzalez

Customer Service ~ Bilingual

Lily comes to LNIA with 16 years of experience in the insurance industry and is a real asset to our service team!  She loves how we really focus on making sure our clients are taken care of. Lily is also bilingual. When not at work you will find Lily at the ball field most weekends with her daughter…

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Pam Kidd

Customer Service Representative

With LNIA since 2010 and over 20 years in Customer Service, you can rely on Pam to help you with coverage inquiries, cancellations and reinstatement questions. Pam loves working at LNIA because of the great clients. A perfect day for Pam would include a tropical beach. Her advice to clients is, “Make sure you have…

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Angie Rand

Customer Service Manager

New to LNIA, Angie is glad to further her professional career while helping others with their insurance needs. Her advice to those considering their insurance options is, “If you can/will insure your cell phone, insure your life and what’s in it!” Angie has 1 son, Jay, and 1 cat named Wilma. She loves spending time…

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Clara Cieslik

Reports and Data Support

Clara is one of our newest team members but is not new to the insurance industry. She has worked in insurance for the last 5 years she has her health insurance license but also enjoys date entry. She enjoys working at LNIA because of the wonderful staff that is more like family. Her advice to a client would be,…

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Rhonda Revels

Marketing Representative

With LNIA for over 14 years, Rhonda serves as our link to the community, driving business toward our agency, and fostering business relationships. With 36 years of marriage to a great man, 3 adult children and a beloved grandson, Rhonda also feels blessed to work in an environment where employees are cared for and creativity…

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Gale Taggart

New Business Processor

With LNIA since 2012, Gale will help your transition to becoming one of our beloved clients. Bring your questions regarding your coverage needs because Gale is ready for a challenge! A perfect day for Gale would include a white-sand beach or a villa in Tuscany laughing with family, friends and a good bottle of wine.…