Photo of Sherry Adams

Sherry Adams

Office Manager/Bookkeeper

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Anita Coffin

Personal Lines Sales Manager (A – C)

Anita began her insurance career in 1990. She joined the Lisa Nickels Insurance team in 2010. Anita is the personal lines sales account manager for clients whose last names begin with A-C She sells all lines of insurance, including, but not limited to, Automobile, Homeowners, Boat, Motorcycle, RV, Umbrella, Life and Health Insurance.

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Mary Easterling

Commercial Account Manager

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Melanie Frith

Personal Lines Sales Manager (N-S)

Melanie began her insurance career in 1989. She joined the Lisa Nickels Insurance team in 2005. Melanie is the personal lines sales account manager for clients whose last names begin with Mo-Se She sells all lines of insurance, including, but not limited to, Automobile, Homeowners, Boat, Motorcycle, RV, Umbrella, Life and Health Insurance.

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Gail Hays

Customer Service Representative

Gail Hays X229 Customer Service Representative Changes,payments and customer service questions Gail is our customer service queen! She has been in the insurance industry for over 10 years. If you have a question, need to make a change or just need ID cards, she is the one to contact. Her skills include being quick and…

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Pam Kidd

Customer Service Representative

Working in Customer Service for over 20 years, Pam joined LNIA in 2010 and is a valuable asset to the company. She helps clients with coverage inquiries, cancellations and reinstatement questions. You can rely on Pam to answer any of your problems or direct them to the proper department that can.

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Shelby Kidd

Personal Lines Sales Manager ( D-G)

Shelby has been with the agency since 2011 and is knowledgeable in various departments. She handles service inquiries, takes payments and completes policy changes. Shelby is also in charge of following up with renewals throughout the year to ensure that our clients are getting the best prices available.

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Lisa Nickels

Owner

Lisa Nickels is passionate about insurance! She began her insurance career in 1990 working for State Farm. She started the agency in 2002 because she wanted to be able to offer options to clients. She truly is an expert in the field combining her knowledge and expertise which sets her apart making her an exceptional…

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April Northrup

Personal Lines Sales Manager (T-Z)

April began her insurance career in 1999. She joined the Lisa Nickels Insurance team in 2002, 4 months after the agency opened. She is affectionately known as "Lisa's right hand man”! Her passion for customer satisfaction is infectious. April is the personal lines sales account manager for clients whose last names begin with Sh-Z She…

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Rhonda Revels

Marketing Representative

Rhonda has been with Lisa Nickels Insurance for 8 years She started out in Customer service and worked her way up to outside Marketing. Primary job is to help drive business in the door through our great referral program To learn more about how you can receive a $20.00 dollar Gift card to the restaurant…

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Gale Taggart

New Business Processor

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Angela Westendorf

Personal Lines Sales Manager (H-M)

Angela is the newest member to the Lisa Nickels team but not new to the industry. Angela comes to us with 13 years of insurance experience we are truly fortunate to have her on our team! Angela is the personal lines sales account manager for the clients whose last name begin with Hr-Mi She sells…